Insurance advisory · Across India

Insurance advice.
With you at every step.

From understanding your policy to resolving a difficult claim, get clear guidance and practical support built around your concern.

Insurance documents under review
Our areas of support

The right support.
For your concern.

Explore a service to see our approach and the documents to keep ready.

Rejected claimsUnderstand the reason for a denial and the options for asking your insurer to review it.
Service overview

How we can help

  • Detailed clause-by-clause rebuttal of the insurer's repudiation notice
  • Application of IRDAI's 60-month Moratorium Period shield & Supreme Court precedents
  • Escalation to the insurer's Grievance Redressal Officer (GRO) and Insurance Ombudsman

Documents to keep ready

  • Policy Copy
  • Repudiation Letter
  • Discharge Summary / Surveyor Report
  • KYC
Delayed settlementsGet support when a claim is taking longer than expected or communication has stalled.
Service overview

How we can help

  • Time-bound formal notices citing mandatory 15-day / 30-day settlement rules
  • Demand for statutory penal interest (Bank Rate + 2%) for unjustified delays
  • Direct escalation on the IRDAI Bima Bharosa portal

Documents to keep ready

  • Claim Intimation Proof
  • Query Letters
  • Submitted Document Checklist
Policy mis-sellingDiscuss concerns about how your policy was explained, sold, or renewed.
Service overview

How we can help

  • Collation of call recordings, illustrations, and digital trail of misrepresentation
  • Representation for 100% premium refund or Single-Premium Policy conversion
  • Specialized protection for senior-citizen policyholders deceived by agents/banks

Documents to keep ready

  • Policy Bond
  • Proposal Form
  • Bank Statement
  • Sales Communication / Recordings
Short settlementsReview deductions and understand the difference between the claim and the amount paid.
Service overview

How we can help

  • Line-by-line audit of the TPA Settlement Computation Sheet against your policy schedule
  • Challenging uncommunicated sub-limits and wrongful proportionate deductions
  • Pursuing the balance claim without jeopardizing the partial amount already received

Documents to keep ready

  • Final Hospital/Repair Bill
  • TPA Settlement Sheet
  • Policy Wordings
Health insurance supportNavigate cashless treatment concerns, reimbursement paperwork, and hospital claim queries.
Service overview

How we can help

  • Assistance with medical necessity justifications from treating specialists
  • Resolution of network and non-network ("Cashless Everywhere") hospital disputes
  • End-to-end handling of pre- and post-hospitalization expense claims

Documents to keep ready

  • Hospital Bills
  • Prescriptions
  • Indoor Case Papers (ICP)
  • Cashless Denial Note
Ombudsman assistanceUnderstand the next step when your concern remains unresolved with your insurer.
Service overview

How we can help

  • Covers individual disputes up to ₹50 Lakhs with zero court fee
  • Comprehensive drafting of written submissions, rejoinders, and evidence binders
  • Tracking 30-day mandatory compliance once the Ombudsman award is passed

Documents to keep ready

  • GRO Complaint Copy
  • Insurer Final Reply (or 30-Day Elapsed Proof)
  • Claim Dossier
Policy classes

Cover for every
part of your life.

Find support for the cover you hold, from everyday protection to complex business risks.

01 / 06
01

Health & Medical

Hospital bills, cashless treatment, medical deductions, and reimbursement concerns.

02

Life & Term Cover

Life and term claims, policy exclusions, investigations, and rider-related concerns.

03

Motor & Fleet

Vehicle damage, total-loss assessments, depreciation, and fleet claim concerns.

04

Fire & Commercial Risk

Fire losses, stock assessments, machinery damage, and business insurance disputes.

05

Marine & Transit

Cargo damage, transit losses, port storage, and shipment-related claim concerns.

06

Travel & Critical Illness

Overseas medical claims, baggage losses, cancellations, and critical illness riders.

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