Insurance advisory · Across India
Insurance advice.
Insurance advice.
With you at every step.
From understanding your policy to resolving a difficult claim, get clear guidance and practical support built around your concern.
Rejected claimsUnderstand the reason for a denial and the options for asking your insurer to review it.
How we can help
- Detailed clause-by-clause rebuttal of the insurer's repudiation notice
- Application of IRDAI's 60-month Moratorium Period shield & Supreme Court precedents
- Escalation to the insurer's Grievance Redressal Officer (GRO) and Insurance Ombudsman
Documents to keep ready
- Policy Copy
- Repudiation Letter
- Discharge Summary / Surveyor Report
- KYC
Delayed settlementsGet support when a claim is taking longer than expected or communication has stalled.
How we can help
- Time-bound formal notices citing mandatory 15-day / 30-day settlement rules
- Demand for statutory penal interest (Bank Rate + 2%) for unjustified delays
- Direct escalation on the IRDAI Bima Bharosa portal
Documents to keep ready
- Claim Intimation Proof
- Query Letters
- Submitted Document Checklist
Policy mis-sellingDiscuss concerns about how your policy was explained, sold, or renewed.
How we can help
- Collation of call recordings, illustrations, and digital trail of misrepresentation
- Representation for 100% premium refund or Single-Premium Policy conversion
- Specialized protection for senior-citizen policyholders deceived by agents/banks
Documents to keep ready
- Policy Bond
- Proposal Form
- Bank Statement
- Sales Communication / Recordings
Short settlementsReview deductions and understand the difference between the claim and the amount paid.
How we can help
- Line-by-line audit of the TPA Settlement Computation Sheet against your policy schedule
- Challenging uncommunicated sub-limits and wrongful proportionate deductions
- Pursuing the balance claim without jeopardizing the partial amount already received
Documents to keep ready
- Final Hospital/Repair Bill
- TPA Settlement Sheet
- Policy Wordings
Health insurance supportNavigate cashless treatment concerns, reimbursement paperwork, and hospital claim queries.
How we can help
- Assistance with medical necessity justifications from treating specialists
- Resolution of network and non-network ("Cashless Everywhere") hospital disputes
- End-to-end handling of pre- and post-hospitalization expense claims
Documents to keep ready
- Hospital Bills
- Prescriptions
- Indoor Case Papers (ICP)
- Cashless Denial Note
Ombudsman assistanceUnderstand the next step when your concern remains unresolved with your insurer.
How we can help
- Covers individual disputes up to ₹50 Lakhs with zero court fee
- Comprehensive drafting of written submissions, rejoinders, and evidence binders
- Tracking 30-day mandatory compliance once the Ombudsman award is passed
Documents to keep ready
- GRO Complaint Copy
- Insurer Final Reply (or 30-Day Elapsed Proof)
- Claim Dossier
Want to understand how we handle an enquiry?Explore our process